Centra will submit your workers' compensation claim directly to your employer, or other payer as directed by the employer. Your employer may require you to provide additional information regarding your injury or illness. Delays in providing this information can result in denial or reduction in benefits. Please respond promptly to these requests.
To verify the employer's responsibility for payment, it is recommended that the patient obtain an authorization from worker's compensation payment from the employer.
You may be responsible for payment of services your employer determines are not approved under workers' compensation. If you file an appeal through Virginia Workers' Compensation Commission, Centra will hold your claim pending the outcome. Centra will also submit your bill to your group insurance carrier if you provide the information.