The Joint Commission standards
The Joint Commission conducts accreditation surveys of Centra. The survey results are used to determine whether, and the conditions under which, accreditation should be awarded to the organization. Anyone believing that he or she has pertinent and valid information or concerns about such matters is encouraged to contact the organization's management. If the concerns cannot be resolved through the organization, the individual is encouraged to contact The Joint Commission.
The public may contact The Joint Commission's Office of Quality Monitoring to report any patient safety concerns by fax at 630.792.5636, or by mail at the following address: The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181.